SMS · Viber · WhatsApp
Omnichannel Messaging
Rich channels lift engagement where users are active; SMS guarantees reach when they are not. Omnichannel messaging combines them under one integration with per-message fallback logic.
Channel cascade
Attempt a rich channel first and fall back to SMS automatically when the message is not delivered in time.
Rich content
Branded sender profiles, media, buttons and templates on channels that support them.
Single integration
One connection and one reporting view across SMS, Viber Business Messages and WhatsApp Business API.
Cost control
Fallback rules and channel priorities configured to balance engagement against per-message cost.
At a glance
Technical and commercial basics
- Channels
- SMS, Viber Business Messages, WhatsApp Business API
- Fallback
- Configurable cascade with time windows
- Onboarding
- Brand verification and template approval support
- Reporting
- Unified delivery and channel usage reporting
Related
Other messaging solutions
A2P SMS
High-volume application-to-person delivery over direct and tested routes, with per-destination reporting.
OTP & Transactional Messaging
Latency-sensitive one-time passwords, authentication codes and service notifications on priority routes.
Enterprise Messaging
Managed messaging programmes for banking, retail, logistics and public sector customers.
Let's talk about your messaging traffic
Tell us your destinations, volumes and use case. We'll come back with routing options and commercial terms.